Automotive CRM
Every enquiry deserves a reply. Every deal deserves a strategy.
Always know where each deal stands and who is responsible for it.
The problem
Enquiries come in from your website, phone and portals and end up in different inboxes: some never get a reply.
What Automotive CRM does
- Enquiries gathered in a single queue
- One customer record
- Assignment to a salesperson
- First-response times
- Deal pipeline
- Calendar, tasks and test drives
What it looks like
See the module in action.
New
Contacted
Appointment
Quote
Won
Select a card and move it forward: every step is saved in the customer's history.
How it works
Three steps.
Receive
Website enquiries arrive in the CRM with the vehicle linked; others can be added in seconds.
Assign and contact
Assign the enquiry, log calls and messages, and measure first-response time.
Move it forward
The deal moves through the pipeline all the way to quote and sale.
Other connected modules
Stock Management
Update a car once, and your website and connected channels all get the right data.
Discover →SalesSales Management
One flow from first contact to handover, with no copying data between documents.
Discover →MarketingMarketing Automation
Repetitive tasks kick in at the right moment, following rules you set and switch on.
Discover →Try DealerOrbit in your own dealership.
Sign up, import your vehicles and connect your website. If you prefer, we'll show you the platform using your own use cases.